{"id":2595,"date":"2023-05-02T19:45:25","date_gmt":"2023-05-02T22:45:25","guid":{"rendered":"https:\/\/newservicestihl.com\/wpp\/?p=2595"},"modified":"2023-05-03T19:04:45","modified_gmt":"2023-05-03T22:04:45","slug":"acknowledgement-to-technical-support","status":"publish","type":"post","link":"https:\/\/newservicestihl.com\/wpp\/en\/acknowledgement-to-technical-support\/","title":{"rendered":"Acknowledgement to technical support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2595\" class=\"elementor elementor-2595\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-311ea5d elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"311ea5d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bde25e8 gio-coluna-quebra\" data-id=\"bde25e8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae51a4b elementor-widget elementor-widget-heading\" data-id=\"ae51a4b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 08-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">STIHL BRAZIL CREATES EXCLUSIVE AWARD TO\nACKNOWLEDGE THE TOP THREE TECHNICAL\nSUPPORT CENTRES IN THE COUNTRY. <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d698fe3 elementor-widget elementor-widget-text-editor\" data-id=\"d698fe3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 08-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>STIHL quality goes beyond the excellence of its products and good consultative selling service; it also includes technical support for maintenance, as well as the supply of original spare parts and accessories. With that in mind, Brazil\u2019s Technical Service team created a specific award to acknowledge the best support centres in the country.<\/p><p>\u201cOur goal was to reinforce the importance of our assistance to the market, in addition to making the award winning store and support shop very proud. That helps foster the will to keep a good image and encourages other stores to also want to receive the award in the next years,\u201d explains Fernando Bergmann, Service Centre Supervisor.<\/p><p>He says the project was presented in a marketing convention for managers and consultants and was very well received, causing \u201cgood\u201d competition in order to have the region awarded. \u201cAn announcement was released in the network and we soon started to receive questions about the award, which shows us people\u2019s engagement and acceptance,\u201d he highlights.<\/p><p>The award ceremony will take place soon, and the winners will be invited to visit the STIHL Brazil factory in S\u00e3o Leopoldo (RS).<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6e7743c gio-coluna-quebra\" data-id=\"6e7743c\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-622c0cd elementor-widget elementor-widget-heading\" data-id=\"622c0cd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CRITERIA USED TO CHOOSE\nTHE HIGHLIGHTS <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49a250d elementor-widget elementor-widget-text-editor\" data-id=\"49a250d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>&#8211; APPROVAL OF 100% IN THE SERVICE SHOP AUDIT<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2a74bc elementor-widget elementor-widget-text-editor\" data-id=\"b2a74bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>&#8211; MUST NOT HAVE ANY AUDITS DISAPPROVED THROUGHOUT THE ASSESSED PERIOD (YEAR OF 2022)<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85383c7 elementor-widget elementor-widget-text-editor\" data-id=\"85383c7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>&#8211; MUST NOT HAVE ANY LEGAL PROCEEDINGS INVOLVING CUSTOMERS<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f61b215 elementor-widget elementor-widget-text-editor\" data-id=\"f61b215\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>&#8211; AFTERMARKET ANALYSIS (RATE OF SPARE PARTS PURCHASE IN RELATION TO THE REVENUE)<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae0b39a elementor-widget elementor-widget-text-editor\" data-id=\"ae0b39a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>&#8211; PICTURES OF THE SHOP<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e216c1 elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default\" data-id=\"3e216c1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e3edafe\" data-id=\"e3edafe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9434a82 elementor-widget elementor-widget-image\" data-id=\"9434a82\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 08-12-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/newservicestihl.com\/wpp\/wp-content\/uploads\/elementor\/thumbs\/icone-q5lhq1mgk7buyw51yafbaaiviv6dvo1k466uxie4mg.png\" title=\"icone\" alt=\"icone\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-538d859\" data-id=\"538d859\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca8ad47 elementor-widget elementor-widget-heading\" data-id=\"ca8ad47\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The top three technical support centres of each region in Brazil will be\nawarded with bronze, silver and gold trophies, totalling 15 highlights.\nThe assessment considers the year of 2022 from January to December<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d1b17eb elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"d1b17eb\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0270586\" data-id=\"0270586\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-786b41f elementor-widget elementor-widget-image\" data-id=\"786b41f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"580\" height=\"375\" src=\"https:\/\/newservicestihl.com\/wpp\/wp-content\/uploads\/2023\/04\/ns67-melhorespraticas-perguntas.png\" class=\"attachment-large size-large wp-image-2148\" alt=\"\" srcset=\"https:\/\/newservicestihl.com\/wpp\/wp-content\/uploads\/2023\/04\/ns67-melhorespraticas-perguntas.png 975w, https:\/\/newservicestihl.com\/wpp\/wp-content\/uploads\/2023\/04\/ns67-melhorespraticas-perguntas-300x194.png 300w, https:\/\/newservicestihl.com\/wpp\/wp-content\/uploads\/2023\/04\/ns67-melhorespraticas-perguntas-768x497.png 768w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-97101e8\" data-id=\"97101e8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c61196 elementor-widget elementor-widget-heading\" data-id=\"5c61196\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DO YOU HAVE ANY QUESTIONS?<br> CONTACT US!<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e03e6b2 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"e03e6b2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bc8d620\" data-id=\"bc8d620\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e57c74b elementor-widget elementor-widget-text-editor\" data-id=\"e57c74b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Fernando Bergmann <br \/><\/strong><strong>+55 51 99799-9931<\/strong><br \/><a href=\"mailto:fernando.bergmann@stihl.com.br\"><strong>fernando.bergmann@stihl.com.br<\/strong><\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-218460f\" data-id=\"218460f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-334db9b elementor-widget elementor-widget-text-editor\" data-id=\"334db9b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Pedro Wink Guaragna <br \/><\/strong><strong>+55 51 99989-3385<\/strong><br \/><a href=\"mailto:pedro.guaragna@stihl.com.br\"><strong>pedro.guaragna@stihl.com.br<\/strong><\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>STIHL BRAZIL CREATES EXCLUSIVE AWARD TO ACKNOWLEDGE THE TOP THREE TECHNICAL SUPPORT CENTRES IN THE COUNTRY. STIHL quality goes beyond the excellence of its products and good consultative selling service; it also includes technical support for maintenance, as well as the supply of original spare parts and accessories. With that in mind, Brazil\u2019s Technical Service [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2158,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[101],"tags":[56],"class_list":["post-2595","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ns67-en","tag-best-practices"],"_links":{"self":[{"href":"https:\/\/newservicestihl.com\/wpp\/wp-json\/wp\/v2\/posts\/2595","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newservicestihl.com\/wpp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newservicestihl.com\/wpp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newservicestihl.com\/wpp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newservicestihl.com\/wpp\/wp-json\/wp\/v2\/comments?post=2595"}],"version-history":[{"count":7,"href":"https:\/\/newservicestihl.com\/wpp\/wp-json\/wp\/v2\/posts\/2595\/revisions"}],"predecessor-version":[{"id":2677,"href":"https:\/\/newservicestihl.com\/wpp\/wp-json\/wp\/v2\/posts\/2595\/revisions\/2677"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newservicestihl.com\/wpp\/wp-json\/wp\/v2\/media\/2158"}],"wp:attachment":[{"href":"https:\/\/newservicestihl.com\/wpp\/wp-json\/wp\/v2\/media?parent=2595"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newservicestihl.com\/wpp\/wp-json\/wp\/v2\/categories?post=2595"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newservicestihl.com\/wpp\/wp-json\/wp\/v2\/tags?post=2595"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}